gabrielcaro.com :: Policies and Terms of Use :: Handmade cufflinks for men and women

Policies and Terms of Use

Security and Privacy

We only accept online orders; we cannot accept phone, fax or e-mail orders. At Gabrielcaro.com, our highest priority is ensuring that both your personal and payment/transaction information is completely secure and that your privacy is respected. Below is a description of how we maintain online security and respect for your privacy.

Online Security

Whenever you provide any order information, we use SSL technology to make sure that it is encrypted, or scrambled, so that no one else can read it while it is being transmitted over the Internet. If you become a registered Gabrielcaro.com member, all information (such as your name, address, and email address) is safely stored behind a firewall.

Online Privacy

This Privacy Policy Statement sets forth the privacy policy pertaining to Gabrielcaro.com. By using this site, you are agreeing to the terms set forth in this Privacy Policy Statement.

For purposes of this Privacy Policy Statement, Personal Information means any information by which you can be personally identified, and includes your name, your address, your telephone number and your e-mail address. Gabrielcaro.com collects Personal Information only when you voluntarily submit such Personal Information to us, such as when placing a product order through this site or when becoming a registered Gabrielcaro.com member. Gabrielcaro.com does not collect personally identifiable information from any person under the age of thirteen. If you are thirteen or less, you need to provide parental contact information or exit this site.

Gabrielcaro.com implements a variety of security measures to maintain the safety of your personal information. It’s Gabrielcaro.com's policy to maintain all Personal Information as confidential, and it is only accessible by a limited number of employees who have special access rights to such systems. We will never sell your contact information to anybody. Ever.

For each visitor to this site, our web servers automatically recognize information regarding the visitor's domain name (or that of the visitor's access provider) and e-mail address. Regardless of the purpose for which it is submitted, it is Gabrielcaro.com's policy to maintain all Personal Information as confidential, and to use such Personal Information for the following purposes:

for the specific purpose for which it was volunteered (for example, to purchase a product, to comment on our products or site, etc.)

to improve the content, appearance and utility of this site

to track our visitors' use of this site for internal market research or other business purposes

to notify our visitors of this site’s updates

Gabrielcaro.com reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.

Warranty

Gabrielcaro.com products are made to ensure satisfaction and service during the natural life of the product. It warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 6 months from the date of the purchase. Under no circumstances, the warranty will apply after this time.

This limited warranty does not cover damage resulting from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased.

This guarantee will begin from the date the product is received and will only run for the same model originally purchased.

Return and Exchanges

Our main goal is to keep our customers happy. If you are not satisfied with any item, simply return it within 30 days for an exchange or refund of its purchase price, minus shipping charges.

If we have not received any request from the customer within 24 hours after entering the order, we process it and then begin the handicraft process. Since all of our cuff links are hand made to order, please allow 1 to 2 weeks to receive your product. Please feel free to contact us at g@gabrielcaro.com for any questions, concerns or advice before placing an order.

Daniel Swarovski, Swarovski, the Swarovski swan and the Swarovski logo as well as Swarovski's product labels are protected trademarks or trade names of Swarovski AG.